Are you ready to
plan your adventure?

Before you proceed, this page will help you figure out what to expect when booking your experience online, how to get here and what to expect when you arrive.

Hours:

  • Monday: 4pm - 10pm
  • Tuesday: 4pm - 10pm
  • Wednesday: 4pm - 10pm
  • Thursday: 4pm - 10pm
  • Friday: 12pm- Midnight
  • Saturday: 10am - Midnight
  • Sunday: 10am - 10pm

Address:

100 Kellogg Lane
London, Ontario
N5W 0B4
Directions

Phone:

226-213-5160

Email:

Open any time for group bookings over 50 people. Call 226-213-5160, ext 1007 or email bookings@thefactorylondon.ca to book.

Frequently Asked Questions

Holiday Hours

December:

  • Monday, December 24:
    10am - 4pm
  • Tuesday, December 25:
    CLOSED for private event
  • Wednesday, December 26:
    10am - 7pm
  • Thursday, December 27:
    10am - 10pm
  • Friday, December 28:
    10am - midnight
  • Saturday, December 29:
    10am - midnight
  • Sunday, December 30:
    10am - 10pm
  • Monday, December 31:
    10am - 7pm

January:

  • Tuesday, January 1:
    10am - 10pm
  • Wednesday, January 2:
    10am - 10pm
  • Thursday, January 3:
    10am - 10pm
  • Friday, January 4:
    10am - midnight

How does it work?

We recommend booking in advance to ensure that you guarantee and schedule your spot and to make entry quick and simple. Of course, you can also come right in without a pre-existing booking and we’ll get you set up.

Step 1: Book in Advance

Booking Icon

Purchase your activity online. Get your ticket code and go to the website to register your account. Add your ticket code to your account and add optional Top-Up Funds to enable a cashless experience. (Note: If not participating in an activity, please purchase an General Admission Pass for $15. This fee is used as credit towards Arcade tokens or food at The Canteen.).

Step 2: Sign Waiver

Waiver Icon

Sign waiver online or in person. Waivers only need to be filled out once a year and are attached to your name and email. For anyone 18 yrs & under a guardian must sign the waiver.

Step 3: Get Wristband

Wristband Icon

Go to the front desk to receive your RFID wristband with your scheduled experiences and Top-Up Funds pre-loaded. You're ready to start your adventure!

Step 4: Play & Track

Tracking Icon

Use your wristband to enter activities with just a tap on the interactive buttons located at the Activity Gates. Your wristband will enable you to take photos, interact with displays, play in the arcade and pay for purchases (if you've added Top-Up Funds). Parents, use any of these scan locations to track your kids during their adventure!

Which type of visitor are you?

Individual

For booking for yourself, you can follow the recommended steps above. Your account will be tied to you, however we can always add guests to your account for another visit.

Spectator

Want to watch from the sidelines or not sure what to do? You'll require an “General Admission” – you can use the $15 on Arcade tokens or food at The Canteen.

Family Accounts

As a family, you can have a shared account where all top-up funds are shared. All guests are tied to a single account making family outings at The Factory a breeze. Just add family members when setting up your account.

Group Bookings

For groups, you will have your guests tied to your party but each will have their own individual cashless accounts so each guest can add top-ups and spend on-site however they wish.

I'm ready to book

Factory Wristbands

Selfie Stations

Throughout The Factory, you can take photos or GIFs of yourself or your group being awesome. When you buy the photo package, you can get all of these photos directly emailed to you. Selfie Stations will be in all the spots that your phone can't capture!

Manage Your Day

Your wristband will be your electronic schedule of your visit. If you forget your scheduled times, don't worry! All of your scheduled attractions will be loaded up on it for you to access either online or through a click screen inside the Factory.

Track Your Kids

The click stations double as a way for parents to track where their kids are at all times. When your kid checks into an activity, buys a burger or plays one of our scavenger hunts, they've let parents know exactly where they were so that parents can check their location on their mobile phone.

Upgrade your day

TopUp Icon

Top-Ups

Add top-up funds to your account to make it a cashless experience. No need to bring your wallet - all food, arcade and purchases inside are all through your wristband. Leftover funds can be used on your next visit!

Photo Packages Icon

Photo Package

Use the Selfie Stations over and over and have the photos emailed directly to you to print or post on social media! Buy your package in person at The Factory.

Swag Shop Icon

Swag Shop

Head on over to the Swag Shop on your way out to get some Factory merchandise like t-shirts, hats, sweaters and other swag.

Parties & Events

Be the hero of your group and plan the best birthday party or special event ever! Book your party package using our a-la-carte online system or contact us for a more hands-on customized approach.

Kids'

Create a unique and fun birthday party experience for kids' that will leave them smiling for days.

Learn More
Teens

With so many options for things to do at The Factory, you're guaranteed a high five from your happy teen.

Learn More
Adults

Sick of the same party spots? Create an unforgettable night at The Factory.

Learn More
Corporate

Teams who play together, stay together. Plan your office party with us and let The Factory bring your team closer together.

Learn More

Food
&
Drink

Take a breather from your adventure and grab a drink or a bite to eat. Our food options include an ice cream bar, coffeehouse, Italian eatery, subs and salads, and good ole’ burgers and fries. Don't worry adults, we've got a fully stocked “beverage” station for you.

See all food & drink Arrow

Where to Stay

Lamplighter Inn

10% best available rate / 15% off Factory Activities*

Only 10 min from The Factory
Call 1(888)-232-6747
Use FACTORY when booking

Doubletree Hilton

15% best available rate / 15% off Factory Activities*

Only 5 min from The Factory

Holiday Inn & Suites

$109 Standard or $119 King / 15% off Factory Activities*

Only 12 min from The Factory

Airport Inn & Suites

20% best available rate / 15% off Factory Activities*

Only 9 min from The Factory
Call 1(877)-464-1200
reservations@londonairportinn.com
Use FACT18 when booking